Terms & Conditions

London Knights Basketball Club

Terms and Conditions

 

1.General

The below terms and conditions relate to the London Knights online booking facility for after school clubs, open sessions, Basketball School, Junior competitive teams and holiday camps.

Please read the Terms and Conditions carefully prior to using the online payment facility. Once payment has been taken this means that you have accept the London Knights Online Booking Terms.

All forms and these terms and conditions will be presented prior to check out on the online booking system and must be completed in full before a place for your child can be booked and paid for on any of London Knights courses/sessions.

Parents/ Carers must ensure, and are responsible for giving the most up to date and accurate medical information about the child on the above mentioned form.

London Knights cannot take responsibility in the event that inaccurate information is given in relation to a child medical conditions.

 

2.Definition of Terms

Parent/Carer: Persons responsible for the child attending course/sessions.

School Session/Open Sessions: Advertised London Knights school session, before, at lunchtime or after school. Course referrers to the whole term booking.

Basketball School: Advertised London Knights U6, U8, U10, U12, U13, U14, U15, U16, U17, U18 and U19 sessions in Kensington Leisure Centre, Kensington Aldridge Academy, Westminster Academy Sport, Chelsea Academy, King Solomon Academy, Harris Academy St Johns Wood, Haverstock School and Somers Town Community Sports Centre. Course referrers to the whole term booking.

Junior Competitive teams: U13, U15, U16, U17 and U18 teams. Registration and fees applied per competitive season.

Camps: London Knights Holiday Camps that run in half-term or school holidays.

Course Duration: Duration of London Knights season term as advertised on the RBKC academic term schedule.

Waiting List: Waiting list for courses and sessions are available and a parent/carer will be contacted prior to the course/session starting to be offered a place, subject to availability.  Parents may book on the waiting list with no charge.

 

3.The Contract:

Once a parent/carer has accepted the terms and paid London Knight (via Class4kids), an email confirming that London Knights has received and accepted your booking will be sent.  The agreement with London Knights will come into effect once the on-line booking payment has been taken and the medical and emergency contact form has been completed. The contract will only be formed once this email confirmation has been received.

It is important to retain this email as confirmation of your booking.

Please note registration onto a waiting list for a booking does not amount to a contract.

 

4.On-Line Booking

All bookings taken for London Knights holiday camps, school sessions and open sessions will be available on a first-come, first-served basis, via the class4kids website. In order to secure the place and booking, payment will be taken in full via our online booking service. London Knights customers will be required to set up an initial account with London Knights in order to facilitate the booking process.

From the 19th December 2018, London Knights will no longer accept telephone or e-mail bookings.

 

5.Last Minute Bookings

All bookings and payments must be completed prior to the start of the camp or session. Registration and bookings may be accepted on the day via our online booking system, subject to the capacity availability of the camp or session.

Please note that London Knights cannot guarantee a place on the day of purchase and availability will be on a first-come, first-served basis.

Customers will be required to show proof of purchase for last minute booking via the London Knights booking confirmation email and will be asked to complete registration at the camp registration desk.

Please arrive at least 15 minutes prior to camp. Please note once the coaches are in session London Knights coaches will be unable to accept children into the camp.

 

6.Payment

London Knights accepts payment by the online booking services, class4kids. This platform processes payments via the following services:

  1. GoCardless which accepts all major credit cards. GoCardless Terms of Service

London Knights Basketball Club accept cash or cheques paid prior to start of the first session.

In the event a customer is unable to pay by the above mentioned payment methods, please contact the London Knights Office.

 

7.Refunds and Cancellation

Once the school Term course has commenced, London Knights will not issue refunds for general illness / term time holiday taken or non-attendance. A credit note will be issued or suitable substitute classes offered (which ever deemed suitable) in the event of injury or illness if supported by a certified medical note.

A credit note is valid for use in the next available term session. The credit note may be applied to London Knights Basketball School, holiday camps, open sessions. Please note this does not apply to the London Knights teams fees.

In the event of a price variation the parent/carer will be required to pay the difference. In the event of an overpayment, London Knights will offer a refund or credit towards the following terms sessions/course, credit note terms apply, reference clause 7. Paragraph, 2.

 

8.Cancellation Prior to Course Commencement date and Booking Fees

Payments returned may be subject to bank charges. London Knights do not accept liability for bank charges or the booking fees taken by class4kids and PayPal. London Knights will refund only the advertised booking price on the date of the booking.

Cancellation of bookings for, open sessions and school session courses require 10 days notice prior to the advertised course term start date. Holiday camps require 48 hrs prior to the advertised camp start date. Once the term has commenced refunds will no longer be given, reference clause, (3) for Credit Terms.

 

9.Cancellations or changes due to Circumstances beyond Our Control

In this clause, an event, means an event cancelled beyond the control of London Knights, the operator of the courses/sessions, which prevents London Knights from complying and fulfilling their obligations, these examples, include and are not limited to;

  1. RBKC run activities
  2. Unexpected School closure
  3. Road Closures or Traffic accidents (Coach must show reasonable effort to attend the session)
  4. Severe Weather conditions
  5. Unexpected last minute cancellation of Centre facility booking
  6. The start time of a basketball session/course is amended at the request of the school/ Leisure Centre.

Camden Knights will do its best to reasonably offer an alternative session, however if this is not possible due to term-time constraints or facility availability the session will not be carried over to the following term.

 

10.Early Arrivals and Late Collections

Early Arrival

Parents/carers should ensure that children arrive no earlier than 5 minutes prior to school and open sessions. London Knights Coaches cannot take responsibility for children who arrive early.

In respect of holiday camps, a child may arrive 15 minutes prior to camp in order to complete registration.

Late Pick Up

A child must be picked up at the advertised end time of a session/ course/ camp. In the event of a late pick up a coach will reserve the right to leave the child with a responsible adult within the school/ Leisure Centre environment. Please note coaches have commitments to other sessions and need to leave promptly. London Knights is not a registered child care facility and obligation and responsibility will end at the end time of the advertised session.

 

11.Behaviour and Exclusion

London Knights coaches expect a certain level of behaviour at all times which is agreed prior to the course starting. London Knights Coaches reserve the right to exclude a child from the session or course, if it is deemed that the child's behaviour is continually disruptive. In this event a refund or credit will not be issued to the parent.

 

12.Medical Information

London Knights coaches are not permitted to administer an EpiPen unless written consent is given by a parent or carer. This will only be administered under the understanding that staff may not be qualified to do so. The parents must accept full responsibility for this.

Parents and guardians must provide the most up to date medical information about the child that is booked onto a course or session; this includes any allergies that the coaches would need to be aware of during the sessions.

London Knights do not take responsibility for the administration of medication during session time, unless it is asthma related or an emergency situation. Additional instructions must be provided in writing and presented to the coach at the beginning of each session.

All London Knights coaches are certified First Aiders (certificates available on request). By agreeing to these terms and conditions you give the London Knights staff or coaches consent to respond in an appropriate manner in the event of an accident or injury and administer the necessary first aid.

In the event of an emergency, London Knights staff will seek professional medical help and contact the parent/carer named on the register at the earliest convenience once the child has been attended to.

 

13.Lost Property

Please do not allow children to bring valuable belongings to the sessions. London Knights cannot accept liability for lost stolen or damaged property.

Please make sure that all property, for example, clothing, bags and kit, are clearly marked with the child's name. At the end of an open or school session all lost property will be left with the specific school or venue.

In relation to holiday camps, lost property will be collected on the last available day of the camp and held at the London Knights office for a month. At the end of this period all unclaimed Items will be donated to charity.

It is the responsibility of the parent to contact the London Knights office to ask about lost property in the event property has been lost at the holiday camps only.

 

14.Photography/ Filming /Social Media

London Knights will often film and take photographs of the sessions, camps, tournaments and games. This media is often used for marketing, promotional and social media purposes, as well as analysis and feedback tools for coaches and players. If you do not want your child to be included, then please inform us prior to the relevant session.

 

15.Insurance

London Knights Public liability insurance covers registered participants for the period of the advertised session.

 

Customer enquires / Complaints

Please direct all enquiry, feedback or complaints to the London Knights Basketball Club. Please see contact details below.


Changes of Terms and Conditions

Terms and Conditions are correct at the time of publication and stand at point of booking. These terms are subject to change without notice.

 

These terms and conditions are governed by English law and subject to the jurisdiction of the courts of England and Wales.

 

Registered Address: London Knights Basketball Club, 101 Great Titchfield Street, Westminster, London W1W 6RU.

WEB: www.londonknights.org

FB: https://www.facebook.com/londonknightsbasketballclub/

Email: info@londonknights.org

Telephone: 07799 29 0907